Refund policy
We strive to provide fast service and a smooth shopping experience. Please read our refund and shipping terms carefully before placing your order.
Order Cancellation
We offer a 3-hour grace period after purchase for free cancellations. After 3 hours, orders are processed and cannot be canceled.
Refund Eligibility
We’re committed to ensuring product quality and customer satisfaction. If there’s an issue with your order, we may offer a full/partial refund based on the following conditions:
- You must contact us within 7 days of delivery.
- You must provide unedited, relevant photo(s) or video(s) clearly showing:
- The issue
- The product and the original packaging
- The tracking number
To start a claim, please contact us at revoltrhelp@gmail.com.
*Eligible Cases for Refund:
- Missing items in your package
- Incorrect items received
- Packages confirmed lost before delivery
*Not Eligible for Refund:
- Delivery delays caused by unforeseen events (e.g., severe weather)
- Lost packages due to an incorrect shipping address provided at checkout
Refund Processing
Refunds will be issued to your original payment method. Please note it may take time for your bank or credit card provider to process the refund.